Privacy Policy for Maple Hearth People
At Maple Hearth People, we are committed to protecting the privacy and security of the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our human resources consulting services or interact with our online platform. We operate in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and Canadian privacy legislation.
Information We Collect
We collect various types of information to provide and improve our human resources consulting services. This data may include:
- Personal Identification Information: Names, addresses, email addresses, phone numbers, and other contact details provided during inquiries or service engagement.
- Professional and Employment-Related Information: Resumes, cover letters, employment history, educational background, professional qualifications, salary expectations, performance reviews, and other data relevant to talent acquisition, HR strategy, employee relations, and compensation consulting.
- Client-Specific Information: For organizational clients, this may include company structure, HR policies, workforce data, and other sensitive information necessary for delivering services like HRIS implementation, organizational development, and compliance.
- Technical Data: Information about your device and how you interact with our online platform, such as IP address, browser type, operating system, and usage patterns. This is collected through cookies and similar technologies.
- Diversity, Equity, and Inclusion (DEI) Data: Where voluntarily provided and relevant to specific DEI initiatives, we may collect demographic information. This is always collected with explicit consent and handled with the highest level of sensitivity and confidentiality.
How We Use Your Information
We use the collected information for various purposes, primarily to deliver our human resources consulting services effectively:
- To Provide Services: Delivering talent acquisition, HR strategy development, employee relations management, performance & compensation consulting, organizational development, HRIS implementation & optimization, and training & development programs.
- For Communication: Responding to inquiries, providing updates on services, or sharing relevant professional insights.
- To Comply with Legal Obligations: Fulfilling our obligations under applicable laws and regulations, including HR policy and compliance requirements.
- For Internal Operations: Improving our services, analyzing trends, and maintaining the security of our online platform.
- For Workforce Planning and DEI Initiatives: Utilizing anonymized or aggregated data to assist clients with strategic workforce planning and to develop and implement Diversity, Equity, and Inclusion strategies.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so, particularly in the context of job placements or specific project collaborations.
- Service Providers: We may engage trusted third-party service providers to assist us in operating our business and delivering our services (e.g., IT support, data hosting, applicant tracking systems). These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such transfer and choices you may have regarding your data.
Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure networks, and regular security assessments. Our personnel are trained in data protection best practices.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of data and the nature of our relationship with you.
Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data in certain situations.
- Right to Withdraw Consent: Withdraw your consent at any time if our processing is based on consent, without affecting the lawfulness of processing before your withdrawal.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You generally have the option to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page with a revised date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Maple Hearth People
2847 Lake Shore Boulevard West, Suite 600,
Toronto, Ontario, M8V 1A5, Canada